• World Traveler. Writer.
    Customer Success Manager.



    Lily Nathanson

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    Experienced Customer Success Manager

    Lily Nathanson is an experienced Customer Success Manager living in New York City. Lily's career choice was fueled by her personality. She's always been passionate about helping others, and the field of Customer Success enables her to work closely with clients and assist them in achieving their business goals. She is committed to building strong, lasting relationships with her customers at every level of their organization, from the C-Suite to the technical, day-to-day points of contact.


    Lily also uses her background in Psychology to help inform her approach to communicating with customers. Throughout her career, she has built a strong interest and deep understanding for automating client workflows, relationship building, and teaching clients how they can leverage SaaS platforms to build ROI.


    Outside of her career, there's nothing Lily loves more than traveling. Having learned French from a young age, she quickly developed an affinity for France and it is now one of her favorite destinations to visit. Lily also spent five months living abroad in Italy with a host family who spoke no English, and became deeply immersed in the native Italian culture.

  • "Travel while you're young and able. Don't worry about the money, just make it work. Experience is far more valuable than money will ever be."

  • The Blog

    Thoughts, musings, and ruminations.

    Planning a road trip is a wonderful way to experience multiple destinations during one unforgettable vacation. For many, road trips provide an incredible amount of freedom. You get to decide your route, your stops, and ultimately, your final destination. Whether you are planning a road trip with...
    One of the biggest and most anticipated celebrations during the summer months is the Fourth of July. Every year, Independence Day brings memories of cookouts, pool parties, and firework shows. Many cities across the country hold weekend long festivals, concerts, and gatherings for people to...
    While traveling the world is an extremely rewarding experience, it also leads to spending a lot of time in airports. A great airport can add to the traveling experience while a bad airport can make a short layover feel like an eternity. Luckily, it is not too hard to find an amazing airport in...
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  • Education 

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    Hamilton College

    B.A. 2011

    English Literature, Psychology Minor

  • Let's Be Friends

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